Terms and conditions
Last modified: November 15, 2023
Refund Policy
At Decouple, we are committed to delivering high-quality services and providing our users with a seamless experience. Please read our refund policy carefully before making any purchase.
No Refund Policy
All payments made to Decouple are non-refundable.
By purchasing any of our services, you acknowledge and agree to this policy.
This includes (but is not limited to):
- Subscription fees
- One-time service fees
- Event or webinar registrations
- Promotional or discounted offerings
We encourage you to thoroughly review the service details before completing your purchase. If you have any questions about our offerings, feel free to contact us prior to making a payment.
Exceptions
We do not offer refunds for:
- Change of mind
- Dissatisfaction due to personal preference
- Accidental purchases
- Failure to use the service
Need Help?
If you believe you have encountered an issue with a payment or have questions about this policy, please contact our support team at info@decouple.live. While we do not offer refunds, we are happy to help you resolve any concerns.